Upgrade process management is provided usually as part of our fixed fee ‘Minder’ service but can be contracted separately.
We co-ordinate the timing and deilvery of your upgrade process which is as follows:
- Advising on the optimum version of COINS to run
- Agreeing a Regression test schedule with you
- Scheduling with COINS the test and LIVE upgrades
- Overseeing the upgrade of ‘copy of’ LIVE
- Conducting Regression tests on your behalf and liaising with COINS on problem resolution
- Test completion confirmation with COINS
- Overseeing the LIVE upgrade
- Fast response support for post-upgrade issues.
Generally we can complete the entire process above in 2-3 weeks from start to finish, whilst ensuring that there will be no failings in critical processes post upgrade.