Project Description

Don’t get left behind…

System upgrade services.

Upgrade process management is provided usually as part of our fixed fee ‘Minder’ service but can be contracted separately.

We co-ordinate the timing and deilvery of your upgrade process which is as follows:

  • Advising on the optimum version of COINS to run
  • Agreeing a Regression test schedule with you
  • Scheduling with COINS the test and LIVE upgrades
  • Overseeing the upgrade of ‘copy of’ LIVE
  • Conducting Regression tests on your behalf and liaising with COINS on problem resolution
  • Test completion confirmation with COINS
  • Overseeing the LIVE upgrade
  • Fast response support for post-upgrade issues.
Generally we can complete the entire process above in 2-3 weeks from start to finish, whilst ensuring that there will be no failings in critical processes post upgrade.
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Other Services

Implement

We can guide, plan and implement standard to bespoke solution builds.

Plan & Guide

Why not let our team of experts look after your system implementation for you?

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Training

Step by step module walkthroughs tailored to your COINS design and build.

Our place or yours!

Learn more about how our tailored training programmes can save you time & money.

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Support

Create, view & manage support queries from one, convenient portal.

We're here for you!

Let us solve the problem with our modern, informative online support ticketing solution.

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Minder

Why not let us manage your COINS solution for you? It makes perfect sense.

We'll look after you!

Our team of experts can manage your COINS solution from the foundations right up to the roof!

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