Project Description

We’re here to help…

Providing customers with efficient support workflow technologies.

Support Services

We can help with all your COINS queries such as:

  • User security set up and administration
  • Advice on how to get the most out of your COINS licences
  • System maintenance for your companies, environments and COINS modules
  • Troubleshooting and general COINS queries
  • Support triage – logging bugs on your behalf with COINS.

To create a new or view an existing support ticket, please log into the Help-Desk Portal below.

Go to Support Portal

NOTE: If you are experiencing any issues with accessing the support tools through the portal below, please use the Support Portal external link by selecting the below button (opens a new tab / window in your browser).

External Support Portal Link

Support Contacts

Badgemore House,
Badgemore Park.
Henley on Thames,
Oxfordshire, RG9 4NR,
United Kingdom

Phone: +44 (0)330 995 0200

Other Services


We can guide, plan and implement standard to bespoke solution builds.

Plan & Guide

Why not let our team of experts look after your system implementation for you?



Step by step module walkthroughs tailored to your COINS design and build.

Our place or yours!

Learn more about how our tailored training programmes can save you time & money.



Why not let us manage your COINS solution for you? It makes perfect sense.

We'll look after you!

Our team of experts can manage your COINS solution from the foundations right up to the roof!



Let us manage your upgrades and worry about testing & troubleshooting.

Keeping up to date

Our upgrade service keeps you fully up to date with the latest software functionality.