If you don’t have time to support new COINS users, implement upgrades and regression testing and keep up to speed with new functions or legislation, our flexible team can provide you with the support you need via our ‘Minder’ service.
Cherry pick from a suite of ‘Minder’ services designed to balance your organisational needs including:
- Our online portal offering all-day support from highly trained consultants answering ‘how-to’ and ‘why is this not working?’ queries as well as user access issues.
- Ticket logging with COINS on your behalf, where we have identified that an application fix is required.
- Executing regression tests for upgrades.
- Keeping your environment up to date with service packs.