Project Description

Let our Minder team help your users with problem queries, user access and maintenance.

Minder also provides a regression testing service keeping your environment up to date with latest functionality and service packs allowing your users to get on with Business As Usual.

Cherry pick from a suite of ‘Minder’ services designed to balance your organisational needs including:

  • Our online portal offering all-day support from highly trained consultants answering ‘how-to’ and ‘why is this not working?’ queries as well as user access issues.
  • Ticket logging with COINS on your behalf, where we have identified that an application fix is required.
  • Executing regression tests for upgrades.
  • Keeping your environment up to date with service packs.

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